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For extra GP services please see tab on the right #HelpMyNHS.

Local residents can get quick healthcare advice on how to deal with illness or injury by dialling 111, when it’s not a 999 emergency. The service is available 24 hours a day, seven days a week, 365 days a year and is free from landlines and mobiles. Callers can also get information on local health services and advice on illnesses and injuries.


NHS 111 is free and available 24 hours a day, 7 days a week for anyone who needs urgent health advice by dialling 1-1-1.


There also are a range of services that patients with less serious conditions can access, including:


-       Pharmacies – for advice on common health problems such as coughs, colds, aches and pains, and how to use your medicines


-       GPs – for a wide range of health advice and some minor surgery


-       Minor Injuries Unit at Caterham Dene Hospital for people aged 18 and over, open from 9am to 8pm, 7 days a week for:


  • Cuts and grazes
  • Sprains and strains
  • Broken bones (fractures)
  • Bites and stings
  • Infected wounds
  • Eye problems, such as infections or scratches
  • Sports injuries
  • Minor burns and scalds


-       Mental health – in times of crisis or distress please call: 0300 456 83 42. There is a SMS texting facility for people who are deaf or hard of hearing: 07717 98 90 24


Community information - This will help signpost support in the community, go to:-

Information about you and the care you receive is shared, in a secure system, by healthcare staff to support your treatment and care.

It is important that the NHS can use this information to plan and improve services for all patients. The NHS would like to link information from all the different places where you receive care, such as your GP, hospital and community service, to help provide a full picture. This will allow the NHS to compare the care you received in one area against the care you received in another, so it can see what has worked best.

Information such as your postcode and NHS number, but not your name, will be used to link your records in a secure system, so your identity is protected. Information which does not reveal your identity can then be used by others, such as researchers and those planning health services, to make sure we provide the best care possible for everyone.

You have a choice. If you are happy for your information to be used in this way you do not have to do anything. If you have any concerns or wish to prevent this from happening, please speak to practice staff or download a copy of the NHS leaflet “How information about you helps us to provide better care”

Practice Nursing

girl_taking_medicineMembers of the practice nursing team have different specialist skills and receptionists will be able to advise patients of the most appropriate clinician for their care:

  • Debbie Russell RGN - Practice Nurse
  • Yvonne Bennington RN - Practice Nurse
  • Libby Lawrey - Healthcare Assistant
  • Karen waterman - Healthcare Assistant
  • Sharon Tagg - Healthcare Assistant

Appointments should be made for vaccinations (children and adults), travel advice, cervical smears, smoking cessation, blood pressure checks, COPD & asthma clinic, diabetic clinic, heart disease, INR clinics, health checks, ear syringing, dressings and removal of sutures.

Nursing sessions are held at the following times:  

Monday8.30 - 1.30 & 5.30-8.20

8.30 – 1.30 & 4.00-5.00

Wednesday8.30 - 11.30
Thursday8.30 - 1.30
Friday8.30 – 12.00


Contraception and Family Planning

pregnant_19Advice is given on all forms of contraception including emergency contraception such as the morning after pill. Pre-conceptual advice is also available from the Practice Nurse or GPs.

Cervical Smears

The practice runs a screening programme with automatic recall as appropriate. This test is important for all women aged between 25-64. The test is done by appointment with a Practice Nurse.

Non NHS Services

Special appointments for medical examinations for insurance, driving, sports, employment, etc can be made through the receptionists. A fee is usually charged for these medicals.

Minor Surgery

Removal of moles, cysts, joint/soft tissue injections etc can be arranged by appointment. Please consult the Doctor first.

Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website